Help Center
Find answers to common questions and get the support you need to make the most of our deals platform.
Quick Help Categories
Browse our help topics to find the information you need quickly.
Getting Started
Learn the basics of using our platform, creating an account, and finding your first deals.
• Creating an account
• Setting up deal alerts
• Understanding deal types
• First-time user guide
Account Management
Manage your profile, update preferences, and control your account settings.
• Profile settings
• Password changes
• Email preferences
• Account security
Finding Deals
Discover how to search, filter, and find the best deals on our platform.
• Search tips and tricks
• Using filters effectively
• Deal categories
• Price comparison tools
Deal Alerts
Set up and manage notifications to never miss a great deal again.
• Creating deal alerts
• Managing notifications
• Alert preferences
• Email and SMS settings
Shopping & Transactions
Learn about making purchases, understanding retailer policies, and transaction security.
• Making purchases
• Retailer policies
• Payment security
• Order tracking
Technical Support
Get help with technical issues, browser compatibility, and troubleshooting.
• Browser compatibility
• Mobile app issues
• Performance problems
• Error messages
Frequently Asked Questions
Find quick answers to the most common questions about our platform.
How do I create an account?
Click the "Sign Up" button in the top right corner, fill in your email address and create a password. You'll receive a confirmation email to verify your account. Once verified, you can start exploring deals and setting up alerts.
Are the deals on your site legitimate?
Yes, all deals on our platform are verified and come from legitimate retailers. We work directly with retailers and use automated systems to ensure deal accuracy. However, we recommend checking the retailer's website for the most up-to-date information before making a purchase.
How do deal alerts work?
Deal alerts notify you when deals matching your criteria become available. You can set alerts for specific products, categories, price ranges, or retailers. You'll receive notifications via email or SMS based on your preferences.
Can I trust the price comparisons?
Our price comparison data is updated regularly and sourced from official retailer websites. However, prices can change frequently, so we recommend verifying the current price on the retailer's website before making a purchase.
What if a deal is no longer available?
Deals can expire or sell out quickly. If you encounter an unavailable deal, try searching for similar products or setting up an alert for when it becomes available again. You can also check the retailer's website for alternative offers.
How do I contact customer support?
You can reach our customer support team through the contact form on our website or by email at support@northamericadeals.com. We typically respond within 24 hours during business days.
Still Need Help?
Our support team is here to help you get the most out of our platform. Contact us for personalized assistance.